FAQ about "Chalet SKY"
Where is the SKY chalet located?
21 Impasse des Grands Sérandes, 1988 Thyon les Collons
Les Collons comprises three parallel streets, each 50 metres apart in altitude.
Impasse des Grands Sérandes is a road on the left, fifty metres before Rue des Collons.
The chalet is situated after the first bend in the cul-de-sac. It forms part of a development comprising around twenty homes.
Link to Google Maps.
How do I get to Chalet SKY?
From the ‘Sion Est’ motorway exit, it’s a 25-minute drive via Vex. Your holiday begins as you drive through the wooded hillsides, where you may occasionally spot a roe deer or a red deer.
If you’re arriving by train, there’s a bus service to Les Collons from Sion station. Do check the timetables carefully, as they vary. A taxi is another option.
What are the chalet’s highlights?
The Sky Chalet is a family chalet. We stay there regularly and have personalised and decorated it to our own taste.
It has recently been renovated and extended, offering more and more spacious bedrooms and communal areas. It is fitted out with high-quality materials.
We have paid particular attention to the layout of the spaces to allow us to alternate between socialising and enjoying some private time.
It is ideal for holidays involving one or two families. It is also well-suited to multi-generational stays. A bedroom on the main floor is suitable for an elderly person or someone with limited mobility, or even a housekeeper.
The building is completely surrounded by a wide balcony and terraces, much to the delight of children and for the comfort of older guests.
The chalet boasts magnificent panoramic views of the Valais and Bernese Alps. At an altitude of 1,800 metres, it overlooks valleys that are among the wildest, greenest and most abundant in game in Switzerland. Settle into a deckchair and take your time. A feast for the eyes.
Do you have a floor plan of the chalet?
We have attached the architect’s floor plan.
Please feel free to explore the chalet further through photos and videos.
The chalet is built over three levels.
It has six bedrooms and four bathrooms, arranged across four separate areas.
On the main floor, the chalet features a large living room, a separate dining room, a fully equipped kitchen and a spacious covered terrace. A lovely office and multimedia area is available on the upper floor. A spacious entrance hall, the sauna room, the utility room, a traditional ‘carnotzet’, a large garage and games room, as well as the jacuzzi, complete the facilities on the ground floor.
Can you describe the bedding?
The beds are standard size, 200 by 80 or 90 cm.
The bed bases and mattresses are new and have been chosen for your comfort. The duvets provided are single or double (hypoallergenic).
Three bedrooms are fitted with double beds.
One bedroom has bunk beds and a bed for a small child (120).
Double bunk beds are available in a fifth bedroom.
A sixth bedroom with a single bed (and en-suite shower room) is located on the service floor, which is particularly convenient for an elderly person or even a carer.
Cot beds are available on request.
What kitchen equipment is provided?
The kitchen is fully equipped, featuring a hob, two ovens, a microwave, a food warmer, a large fridge and a separate freezer. You’ll find a Nespresso coffee machine with a milk frother: please bring your own capsules or favourite coffee. A percolator and an Italian coffee maker are also available. Two complete fondue sets and a raclette machine are stored in the cupboards.
Outside, there is a gas barbecue and a wood-fired barbecue. We regularly top up the gas cylinder. Please replace it at the village mini-market if you find it empty. As for the wood, help yourself as and when needed from the available supply. Wood is also available at the village mini-market. Please do clean the barbecue (and its grill) after use.
Basic food supplies: coffee, tea, cocoa, sugar, flour, oil, spices… to get you started, left behind and sometimes topped up by previous guests. Please remember to replace these as you use them.
Could you describe the bathroom facilities?
The four bathrooms are fitted with showers and/or baths. The towel warmers are programmable; you can switch them on and off. Hairdryers are provided. The cleaning fan for the whirlpool bath activates approximately 7 minutes after the bath has been drained to ensure it is perfectly hygienic. Please do not interrupt this process; it lasts approximately 5 minutes.
The sauna temperature is set to around the average. Simply switch it on without making any further adjustments. Any higher, the heat may become stifling.
An outdoor hot tub for six people is available. Do not set the temperature above 36 degrees Celsius. Close the lid gently after each use. Ask reception how to check the water quality after use.
Is there a utility room?
A washing machine and tumble dryer are available in the utility room, along with washing products.
Two vacuum cleaners are stored in a cupboard in the kitchen and in the utility room.
Cleaning equipment and products are stored in the utility room and in the kitchen.
Does the chalet have an open fire?
The living room has a cassette fire.
The covered terrace has an open fire and a gas barbecue.
Does the chalet have any leisure facilities?
Books are available in the library. Please return them at the end of your stay so that the next guests can enjoy them too.
Board games for children and adults are available on the mezzanine.
A table tennis table and a table football table are waiting for you in the garage area.
Garden furniture is available on the terrace and in the garage. You’ll find cushions in the basket under the bar unit.
In summer, a green terrace provides a play area for the little ones.
What is a ‘carnotzet’?
A ‘carnotzet’ is a small room or converted cellar, mainly found in French-speaking Switzerland and Haute-Savoie, where people enjoy wine with friends and share local specialities (fondue, raclette, charcuterie). It is sometimes also called a ‘wine hideaway’.
The chalet offers such an intimate and cosy space dedicated to socialising, next to the jacuzzi.
Are there any parking spaces?
The garage provides one parking space. This space can also be used as a games room (a table tennis table and a table football table are stored there).
Four additional parking spaces are available in front of the garage (please park one metre away from the garage to avoid damaging your car should the garage door open) and opposite the chalet.
How is the chalet heated?
Geothermal heating: the heating is programmed and the heat is distributed via the floor. However, you can adjust the room temperature in each bedroom.
Cassette-style open fire: The open fire is for atmospheric purposes. Please do not leave it burning continuously, as this may cause chimney problems. Firewood is provided.
The utility room: Please ensure that only technicians have access to the utility room.
Are there any storage spaces or systems provided?
Storage cupboards have been maximised in the communal areas and in each bedroom. Do take the time to explore them and make use of them, as this will greatly enhance the comfort of your stay and that of your guests.
Indoor shoes: It is customary in the mountains to store shoes and boots near the boot warmer or at the entrance to the chalet, and to wear indoor shoes for hygiene reasons and to protect the chalet. Please take particular care to observe this.
A boot warmer and ski storage are available in the garage.
Two ski lockers are available (for eight to ten pairs of skis plus boots) opposite the Trabanta ski lifts.
Waste bins: since January 2018, the local council has made waste sorting compulsory, with fines for non-compliance. Taxed white bin bags for general waste are available in the kitchen. Please ensure you collect glass and metal in separate containers.
Are the power sockets compatible?
In Switzerland, power sockets (type J according to standard SN 441011) are partially compatible with electrical equipment from other countries. Plugs are mainly three-pin. Electrical adaptors (for EU countries) are provided in every room of the chalet.
The mains voltage is 230 volts.
Is the chalet equipped with Wi-Fi?
In Switzerland, the Wi-Fi system (known locally as WLAN) is based on the same international standards as elsewhere and is compatible with tri-band Wi-Fi 7. The chalet is connected to this network.
The television is a multimedia TV (Smart TV, connected TV).
Are there any fire extinguishers in the chalet?
There is a fire extinguisher on each floor: in the laundry room on the ground floor, in the broom cupboard in the kitchen, and in the wooden box beneath the television on the first floor.
FAQ around Chalet SKY
Where can I find tourist information?
For all tourist and sports information, please contact the tourist office at the entrance to Rue des Collons.
How far away are the ski lifts?
Trabanta is a 12-minute walk from the chalet. In both summer and winter, a shuttle bus is available to take those in a hurry or with reduced mobility.
Chalet Sky has two ski lockers in the cellars of the Trabanta facilities. These are available for your use.
Ski passes can be purchased at the ticket offices of the Trabanta or Joc ski lifts.
Is there a ski school in Les Collons?
The Swiss Ski School (ESS) is located in Thyon 2000. The school offers ski lessons, as well as a wide range of other sporting activities in both winter and summer. You can get there by ski lift, by car or by shuttle bus: www://thyon.swisskischool.ch
Where can I hire sports equipment?
There is a sports shop and equipment hire outlet at the entrance to Rue des Collons. A second shop is located at the bottom of the Joc ski lifts.
Does Thyon les Collons offer a wide range of activities?
Whilst skiing reigns supreme in winter, enthusiasts of snowshoeing, cross-country skiing, tobogganing, trail running, paragliding or walking will find plenty to do.
In summer, the Val d’Hérens is a haven for hikers, with the mountains offering stunning views and unique trails.
Beyond that, discover the region’s wealth of sporting, cultural and leisure activities.
Are there any food shops in Les Collons?
The bakery is a three-minute walk from the chalet, at the entrance to Rue des Collons.
Opposite the Trabanta ski lifts, a mini-market is on hand for your shopping needs.
In Vex, there are several small shops where you can stock up on supplies.
Sion offers a wide range of shops, markets and local producers of all kinds.
Who should I contact in the event of a medical emergency?
Swiss Emergency Services: 144
GP in Vex: Dr Claude Marguerite de Ruiter, Route de Sion 11, Ground Floor of the Saint Sylve Care Home, 1981 Vex; by appointment: tel. +41-(0)27 207 51 21 Monday–Friday 9am–12pm and 2pm–6pm; cabvex@deruiter.ch
Out-of-hours medical service: 0900 144 033
There is a chemist’s in Vex.
Is there a bank branch in Les Collons?
There is no bank branch in the village of Les Collons. However, there is a cash machine near the Trabanta ski lifts. Please be aware of the high transaction fees.
FAQ about the rental agreement
How many people can the chalet accommodate?
For your comfort and to ensure this is maintained throughout your stay, we limit the number of guests to a maximum of twelve.
What is included in the rental price?
The rental price is all-inclusive:
- welcome and support from the YourChaletService team
- bed linen
- towels
- kitchen tea towels
- ski lockers at the Trabanta ski lifts
- firewood for the wood-burning stove and open fire
- gas for the barbecue
- the heated hot tub
- final cleaning
What is not included in the rental price?
- tourist taxes
- the security deposit
- additional services such as cleaning, catering, babysitting, guides or instructors, etc.
What are the check-in and check-out times?
The chalet is available from 4.00 pm.
Please vacate the chalet by 10.00 am.
Will we receive a warm welcome at the chalet?
We make it a point of honour to ensure you receive a warm welcome when you stay with us.
Before your stay, you will be contacted by the manager at YourChaletService to discuss any questions or requests you may have. She will introduce herself to you within 24 hours of your arrival and will remain available throughout your stay should you have any problems or needs. She will provide you with the necessary directions to ensure you can reach the chalet easily and safely.
Are pets allowed?
Requests regarding pets are assessed on a case-by-case basis.